Network Support Professional

Dylan
Lewis.

Network Support

Diagnosing faults, building reliable infrastructure, and keeping systems running.

Keeping networks
running smoothly.

I'm a Network Support professional with a focus on diagnosing and resolving network issues, maintaining infrastructure, and supporting end users. I enjoy problem solving and making sure things just work.


Whether it's troubleshooting a connectivity issue, configuring network hardware, or providing day-to-day IT support, I take a methodical and practical approach to getting the job done right.

L2/3 Network layers
24/7 Support mindset
IT Full support stack
3+ Years experience

Skills & Technologies

Tools and technologies I work with day to day.

Networking

TCP/IP DNS DHCP VLANs Routing Switching Subnetting OSI Model

Security & VPN

Firewalls VPN ACLs Network Security IDS/IPS WPA2/3

Infrastructure

Windows Server Active Directory Hyper-V VMware Linux Azure AD

Monitoring & Diagnostics

Wireshark Ping/Traceroute SNMP Network Monitor Event Viewer Syslog

IT Support

Help Desk Ticketing Systems Remote Support Hardware Microsoft 365 ITIL

Wireless & Hardware

Cisco Ubiquiti Wi-Fi 6 Structured Cabling Patch Panels PoE